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The pandemic has triggered a deep reconsideration of the importance of outsourcing as SMEs look for new ways to be more competitive. As a result of the economic and social repercussions of Covid-19, small businesses in Australia have been forced to realise that prior patterns of operating are no longer viable. Many businesses are trying … Read More

A virtual assistant is a person who provides support services to a business from a remote location. They are a full-time member of your team, working for you, usually hired and managed by a BPO or remote teams provider, similar to Nova Team Solutions. ( Sherwin-link to another blog explaining what a BPO is). They … Read More