For years, businesses of all sizes have benefited from outsourcing. Here’s a list of the Top 7 Reasons Why You Should Be Outsourcing to the Philippines to help you decide if it’s the right move for your company.
- Cost.
This is the primary reason why businesses outsource a portion of their operations. Not only is the cost of labour typically half that of developed countries, but the client also does not have to pay for office space, computers, equipment, taxes, human resources, or legal fees. All of this adds up to at least a 60% cost savings, if not more! The cost of living in the Philippines is significantly lower than in the developed world. This does not necessarily imply a lower standard of living; in fact, many BPO companies provide jobs that allow local Filipinos to support themselves and their families in modern cities with modern amenities.
- Flexibility.
Outsourcing allows you to build a virtual team with diverse skills that can handle a variety of tasks such as data entry, research, help desk support, customer service, marketing, sales, and personal matters. The possibilities are endless if you build a team in the Philippines with diverse skills.
- Improved access to top talent.
English is the most widely spoken language in the Philippines, and outsourcing is the most profitable industry. Companies can quickly and easily hire a ready and willing workforce. Every year, universities produce a large number of skilled and trained workers. If you put together a talented team abroad, you will have greater access to talent at a fraction of the cost of putting together the same team at home.
- Outsourcing as a Change Catalyst.
When you build a team in another country, you have a new set of eyes on every task that is assigned to them. You can obtain an unbiased and objective opinion that could result in a positive change in your company. Furthermore, outsourcing necessitates the documentation and analysis of your workflow in order to train and get the most out of your offshore workforce.
- Enhance Services.
Building a team in the Philippines could improve the quality of service you receive and provide. With an offshore customer service team, you can provide service around the clock or in ways that were previously impossible. If you choose the right outsourcing partner, you will receive excellent service in terms of your operations.
- Lower your legal liability.
Many companies and top executives in developed countries are facing lawsuits from their own employees. When outsourcing, however, the legal risk is entirely borne by the outsourcing provider, who is treated contractually. The client is not required to hire staff or deal with lawsuits or internal politics because these are handled by the BPO Company.
- Sharpen Focus.
You can focus on developing and growing your business by outsourcing your non-core competencies. You can focus on innovation and sales rather than petty office problems and operational necessities that add nothing to the bottom line.
