NOVA Team Solutions is part of ASX-listed Credit Clear (CCR), a full service debt resolution company that combines technology, data and specialist expertise to help organisations achieve better outcomes across the entire debt resolution journey.
More than a staffing provider
Based in Clark, Philippines, Nova partners with businesses across Australia, New Zealand, and the United Kingdom to build high-performing offshore teams across customer service, collections, legal support, administration, and back-office operations. More than a staffing provider, we create dedicated teams that integrate seamlessly into our clients' businesses, align with their culture and objectives, and become a genuine extension of their operations. Backed by Australian ownership and the strength of Credit Clear Group (ASX: CCR) and ARMA Group, we combine world-class talent with proven governance, security, compliance, and operational excellence to deliver long-term value and sustainable business outcomes.
Our teams support businesses across customer service, collections, legal support, and back-office operations. We take the time to understand how our clients work, what they need, and where we can make a real difference. From supporting a growing business to becoming an extension of an established organisation, we build dedicated teams that fit naturally into our clients’ operations.
But for us, it has never been just about the work.
We believe that when people feel valued, supported, and given the opportunity to grow, they do better work. That is why we place people at the heart of what we do. We invest in our employees, encourage them to develop their skills, and create an environment where they can build meaningful and lasting careers.
At the same time, we understand the responsibility that comes with handling important business functions. That is why we place a strong emphasis on reliability, accountability, data security, compliance, business continuity, and continuous improvement. Our clients need to know that their operations are in capable hands, and we work hard every day to earn that trust.
We don’t simply provide outsourced staff. We build teams that become part of our clients’ businesses, develop people who take pride in what they do, and build partnerships designed to last.