Offshore staffing in the Philippines is a rapidly growing industry that has become a popular approach for many businesses throughout the world. One of the main reasons for its popularity is that most administrative activities may be completed by skilled remote workers. This not only saves money for the organisation but it also allows key employees to focus on their main business.
The fundamental goal of outsourcing to the Philippines is to save money, but there are other substantial advantages. Let’s look at the five most essential ones in more detail.
EMPATHY AND HOSPITALITY ARE COMMON FILIPINO CHARACTERS.
Filipinos are known around the world for their welcoming and compassionate demeanour. These characteristics make the Philippines an attractive location for customer service teams. You might think of customer service responsibilities as being restricted to inbound and outbound calls, but they are much more than that. Non-voice customer service and back-end admin positions are also employed in the BPO industry; these encompass simple to complicated responsibilities such as e-mail customer support, admin processing, accounting, digital marketing, IT developers, business analysts, and many others.
THE PHILIPPINES IS AN ENGLISH-SPEAKING FRIENDLY COUNTRY.
Communication is critical for businesses looking to succeed with offshore. Working with an offshore staff in the Philippines is simple and beneficial because they speak English. The Philippines is one of the world’s largest English-speaking countries, with the majority of Filipinos speaking English at a basic level.
FILIPINOS CAN WORK ACCORDING TO YOUR WORKING HOURS.
Working in accordance with Australian hours will be no problem for your offshore team in the Philippines. You won’t have to worry about your overseas team’s deliverables or meeting deadlines because constant communication and collaboration between your offshore team and onshore team will be easy and smooth.
DIFFERENCES IN CULTURE ARE NOT A PROBLEM.
When considering offshore to another country, business owners must consider cultural differences. Filipinos have acclimated to Western society thanks to a populace that speaks English fluently. Filipinos are also hardworking, results-oriented, and can work well with your onshore workforce to ensure your company’s production and efficiency. Filipinos are career-oriented, making them effective at implementing and improving KPIs.
EXCELLENT RETURN ON INVESTMENT.
Last but not least, the Philippines has a lower cost of living index than Sydney, with Manila costing 57.45% less. Wage cost savings begin at 70% and increase to 400% for premium roles. This can provide the same level of productivity (or perhaps greater) at a lower cost, giving your company a wonderful opportunity to expand tremendously.
Allow Nova Staff Solutions to start the onboarding process for your remote team.
Virtual employee onboarding is growing more common as firms strive to maximise distant talent. However, it has its own set of issues that businesses must address in order to realise the benefits of hiring remote labour. As a result, we gave real solutions to help small and medium-sized businesses overcome these challenges.
In addition to the solutions described above, working with a BPO (Business Process Outsourcing) provider like NOVA will make your virtual onboarding process run much more easily. NOVA helps small and medium-sized organisations hire and onboard remote employees. Our services are tailored to your company’s specific needs. We also coordinate our BPO solutions to deliver remarkable results in order for local enterprises to compete globally. For a free consultation call, contact us today.