Nova Team Solutions – Global Outsourcing

The 7 BIG Benefits of Outsourcing in The Philippines

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When it comes to outsourcing, the Philippines is one of the most preferred destinations for Australian companies. Here are nine reasons why the Philippines is the best outsourcing destination. 

Benefit #1 Cost Effectiveness

One of the primary reasons businesses outsource is to save money. It is understandable that a firm would go with a provider that delivers the same quality of work with the lowest pricing. Outsourcing to the Philippines is affordable and this is definitely the key reason to outsource in the country. The Philippines’ labour costs are unexpectedly low, and the quality of work is excellent. The cost of office space, seat rentals, and labour in the Philippines is quite low. 

Benefit #2 Communication Skills


When compared to their peers, Filipinos have a competitive advantage in terms of English ability. English is one of the Philippines’ official languages, and it is the predominant language of teaching in the country’s educational system. In comparison to other non-English speaking countries, Filipinos are trained to talk with a neutral accent and have a greater mastery of the language. This is a significant benefit, particularly in the Customer Service industry. 

Benefit #3 Diversity and Flexibility 

The Philippines is a culturally varied country with a lot of flexibility. Filipinos have been exposed to a variety of cultures and customs, all of which have had a significant impact on their way of thinking and living. This variety has a good impact on workplace productivity. When it comes to time patterns and relaxation days, Filipinos are very adaptable. Employees are willing to work on a variety of schedules in order to meet the needs of clients. 

Benefit #4 Talented Workforce 

The Philippines is a culturally varied country with a lot of flexibility. Filipinos have been exposed to a variety of cultures and customs, all of which have had a significant impact on their way of thinking and living. This variety has a good impact on workplace productivity. When it comes to time patterns and relaxation days, Filipinos are very adaptable. Employees are willing to work on a variety of schedules in order to meet the needs of clients. 

Benefit #5 Immediate Labour Pool Availability 

Distant management concept with businessman hands holding tablet with employees network vector illustration

The Philippines is an ideal place to outsource work for a variety of industries, including legal and business support, accounting, information technology, and, of course, customer support services, because the majority of the population is in the new graduate and above age group. Filipinos are ready to learn and keen to seek new chances in the outsourcing industry, thus recruitment is simple. 

Benefit #6 Lifestyle 

The Philippines has assimilated much of Western culture, as well as a Western way of life. Because there is no language barrier and the areas of interest are similar on both sides, Filipinos are able to communicate effectively with their foreign colleagues in the sector. Filipinos have relatively similar likes to westerners in sports, politics, pop culture, television, and movies. The Philippines’ desire for a western way of life has proven beneficial, particularly in the realm of customer service. It’s simpler to build rapport and conduct effective business transactions when you can relate to them and have a conversation with them. 

Benefit #7 Work Ethic 

Filipinos are inherently courteous, which shows in their dealings with co-workers, supervisors, and, of course, customers. They are patient and calm even in the most stressful conditions, therefore working under pressure is not a problem for them. Filipino workers are noted for their feeling of responsibility and ownership over their jobs. Filipino labour is in high demand not just in the outsourcing industry, but also in other fields, thanks to their favourable work attitudes. 

Nova Teams Solutions can assist you with your remote team’s onboarding. 

As companies try to maximise remote talent, virtual employee onboarding is becoming more common. However, it brings its own set of challenges that businesses must overcome in order to reap the benefits of remote worker recruitment. 

As a result, we were able to provide practical solutions to assist small and medium-sized businesses in overcoming these difficulties. 

Working with a BPO (Business Process Outsourcing) provider like NOVA, in addition to the options described above, will make your virtual onboarding process run much more smoothly. 

Small and medium-sized businesses can benefit from NOVA’s assistance in hiring and onboarding remote workers. Our services are customised to your company’s specific requirements. In order for local businesses to compete globally, we also coordinate our BPO solutions to produce excellent results. 

Contact us today for a free consultation call. 

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